Ever heard of the Johari Window?
It’s a simple framework — four quadrants that map what you know about yourself against what others know about you.
Open — what you know, and others know. No surprises here. This is the part of yourself you show the world.
Blind Spot — what others can see about you that you can’t see yourself. The habits, patterns, and tendencies that are obvious to everyone in the room except you.
Hidden — what you know about yourself that others don’t. The things you keep close.
Unknown — what neither you nor anyone else knows yet. Undiscovered potential. Unrecognized weakness. The space that only opens up through new experience or honest reflection.
The whole idea is that self-awareness isn’t a fixed state — it’s a practice. You expand the open quadrant by asking for feedback, taking risks, and paying attention to things easy to ignore.
If you’ve been in business twenty years there are things you think you know.
The reality is there’s a whole quadrant of things happening every day that nobody’s telling you — and you’re probably not set up to see it yourself.
Think about that Saturday when traffic spikes, the team gets stretched thin and conversion drops. Do you know it, is it a blindspot or is it completely unknown?
That’s not incompetence.
That’s just the unknown blind spot. And everyone has at least one.
That’s why we offer a diagnosing that will improve your conversion rate by 10 percent.
What would a 10 percent increase to your sales conversion rate do your business.
Here’s how it helped these furniture team and how it can help you too.
P.S. – We’ve invested over $4mm in making Trakwell.ai a state-of-the-art people counting operating system. If you haven’t had a chance to experience the newest—soon to be released—version of Trakwell.ai, talk to a performance techand see how to:
- Count everyone accurately
- Collect key contact information easily
- Connect for fast follow-up and real-time feedback automatically
- Convert more opportunities into sales
- Curate essential data and improve results
And most of all, make everybody count with Trakwell.ai
